The Fraud Boxer Podcast

We're back with an exciting update to our super popular 2023 sales episode! Cambria herself is back with me as we dive into the latest shifts in the sales landscape, sharing our fresh insights, some funny anecdotes, and of course practical tips for todays new sales person in the fraud and payments space.
From harnessing AI tools without losing authenticity to bridging generational communication gaps, we cover it all. Discover why integrity, patience, and genuine human connections are more crucial than ever—and learn how to build lasting relationships beyond transactional exchanges. If you're ready to adapt, grow, and succeed in sales, you won't want to miss this update! Enjoy!

RECORDED LIVE from the MRC 2025 Vegas conference, Angela Borden, Fraud Specialist at Little Caesars, and Lisa Meyers, founder of Mastfiv Consulting, join the show recorded in the same room for a change!
Angela is fresh off her first-ever speaking panel where she discussed the common "Build vs. Buy" scenario product people face. We discuss some key takeaways from our time so far at the show like the evolving role of AI in fraud management and the industry's future direction in areas like ad fraud, Visa and Mastercard network changes and of course Visa’s VAMP program and recent changes We end with some practical advice for conference-goers: capturing actionable insights, justifying attendance costs, and planning follow-ups.
Overall, the short episode highlights industry shifts, new fraud prevention trends, and insights into navigating professional growth and networking at major conferences.
 
Angela Borden: https://www.linkedin.com/in/angelamborden/
Lisa Meyers: https://www.linkedin.com/in/lisakmeyers/
 

This week we're dropping a heavy hitter episode where Jordan interviews Seckin Yilgoren, SVP of Security Solutions for North America at Mastercard. They discuss the growing risks of cyber attacks, the role of AI in both facilitating and combating fraud, and Mastercard's initiatives to protect consumers from scams. They highlight the importance of evolving technology in the fight against fraud and the need for consumer awareness in an increasingly digital world. They also discuss the challenges of traceability in digital transactions and the rise of first party fraud. Seckin helps us understand the Mastercard product First Party Trust which is a program designed to hold the right parties accountable for fraud claims, and emphasizes the importance of data sharing and AI in preventing fraud. The show wraps up with their predictions on future trends in fraud prevention and their thoughts on the need for more regulations in cybersecurity.Seckin Yilgoren: https://www.linkedin.com/in/seckin-yilgoren/Mastercard blog: https://b2b.mastercard.com/news-and-insights/blogs/
 

In this episode Jordan welcomes backRoenen Ben-Ami from⁠Justt.ai⁠ to discuss the complexities offirst party fraud incryptocurrency. They explore the challenges consumers face when purchasing crypto, the unique types of fraud that occur, and the implications of the chargebacks that come with the space. We also touch on the scams targeting unsuspecting individuals and the misunderstandings that often lead to buyer's remorse and the subsequent chargebacks.
They explore strategies to combat these issues, including the importance of tailored solutions and the role of KYC in improving win rates for chargeback disputes. The discussion also highlights trends, predictions, and innovations in chargeback management solutions.
Read more about "The State of Friendly Fraud in Crypto" here: https://justt.ai/blog/the-state-of-friendly-fraud-in-crypto/?utm_campaign=5480038-Q1-2025%20Fraud%20Boxer&utm_source=fraud_boxer&utm_medium=podcast

NEW VISA VAMP UPDATES SINCE RELEASE (APRIL 2025):
Lots of changes since this recording. Please watch episode called "BONUS: VAMP Updates Live Stream with Rick Lynch from ChargebackHelp" for the most recent Visa changes. 
 
Original Summary:In this episode Jordan sits down with Rick Lynch and Bart Szypkowski from ChargebackHelp to discuss the new Visa Acquirer Monitoring Program (VAMP) and its implications for merchants and acquirers. They cover the evolution of chargeback programs, the significance of new thresholds for both merchants and acquirers, and strategies for merchants to navigate the changing program as it relates to disputes of all reason codes.
 
The conversation highlights the importance of understanding the differences between acquirers and merchants, the role of technology in dispute resolution, and the future of payment processing. We hope this was helpful in clearing up some of the confusion related to the changing program.
 
If you would like to know how ChargebackHelp can help you with the changes and make you VAMP ready please visit www.chargebackhelp.com to see what they can do for you today!
 
Rick Lych: https://www.linkedin.com/in/ricklynch/
Bart Szypkowski: https://www.linkedin.com/in/bart-s-8b280739/
 

In this conversation, Jordan and Jacqueline continue their conversation with special guest Klas Bäck from Pagos where they do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes.
They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. The discussion focuses on the need for merchants to engage with their acquiring partners to leverage these technologies effectively. The conversation details the intricacies of BINs (Bank Identification Numbers) and their significance in payment processing. We discuss the differences between six-digit and eight-digit BINs, their applications in fraud prevention, customer relationship management, and transaction routing.
Lastly we explore the complexities of payment fees, including interchange rates and downgrades, emphasizing the importance of accurate data in optimizing transaction costs. The discussion highlights the need for merchants to be proactive in understanding their payment systems and the potential financial implications of mismanagement.
--------------- Also, Pagos is giving away FREE enriched BIN data on 25 BINs today to listeners. You can get those by clicking here: https://pagos.ai/landing/fraudboxer Klas Bäck - https://www.linkedin.com/in/klasback

In this episode of Payments Corner Jordan and Jacqueline invite Klas Bäck from Pagos to join us as we do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes.
They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. We emphasizes the need for merchants to engage with their acquiring partners to leverage these technologies effectively.Also, Pagos is giving away FREE enriched BIN data on 25 BINs today to listeners. You can get those by clicking here: https://pagos.ai/landing/fraudboxer Klas Bäck - https://www.linkedin.com/in/klasback

Get your FREE website Bot Vulnerability Assessment here: https://datadome.co/signup/?utm_source=fraud_boxer&utm_medium=podcast&utm_campaign=bvaIn this episode Jordan interviews Ben Fabre from DataDome, discussing the evolving landscape of cybersecurity, particularly focusing on bot protection and account security. They explore the impact of bots on businesses, the challenges of maintaining user experience while ensuring security, and the innovative solutions offered by DataDome, including their DataDome Account Protect tool. The conversation also touches on the importance of edge processing, the evolution of threats, and the union of fraud prevention with cybersecurity efforts. Here are some key take aways from the episode:
Bots are increasingly used for malicious activities beyond inventory theft.
Account Takeover (ATO) is a significant concern for online businesses.
Balancing user experience with security is crucial for customer retention.
Edge processing allows for better detection of legitimate user behavior.
The rise of AI has made it easier to create fake reviews and comments.
Many websites lack basic protection against bot attacks.
The cost of bot attacks can escalate quickly for businesses.
Cybersecurity and fraud prevention teams must collaborate closely.
Link to the 2024 Bot Report: https://datadome.drift.click/a430172e-2941-4683-bf0f-f0c3dfc2800e
Link to the AI webinar with the MRC: https://www.linkedin.com/pulse/reflecting-key-learnings-from-merchant-risk-councils-summit-aurelie-zkaqc/?trackingId=dVNhNV0rRT6ARKeweLH%2Bvg%3D%3D 

Get FREE enriched BIN data on 25 BINs today from our friends at Pagos by clicking here: https://pagos.ai/landing/fraudboxer
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In this episode of Fraud Boxer, Jordan interviews Klas Bäck, co-founder of Pagos, a payment data company. Klas shares his extensive experience in the payment industry, detailing his journey from Sweden to the U.S. and the evolution of payment processing.
The conversation centers on the vision behind Pagos, emphasizing the importance of data-driven decision-making in payment processing. Klas explains how Pagos helps businesses optimize their payment strategies through analytics, insights, and benchmarking against industry standards.
The discussion explains how companies can leverage their payment data as a strategic asset to drive better outcomes and reduce costs.
They also discuss the complexities of payment processing, focusing on authorization challenges, the importance of optimizing payment strategies, and leveraging tools like account updater and BIN data. They discuss the need for merchants to be proactive in managing their payment systems and the future innovations at Pagos that aim to enhance payment analytics and decision-making capabilities.

Welcome to another episode Fraud Focus! Today, Jordan and Cambria discuss the latest in global fraud by kicking things off with a story about U.S. companies unknowingly hiring North Korean contractors. These workers, some of whom have engaged in blackmail, were hired to reduce labor costs but posed serious risks, especially to data security. Cambria reflects on how scammers have evolved from workforce scams to more complex schemes, like funneling information and funds to unauthorized groups.
Jordan emphasizes the dangers of outsourcing critical roles like cybersecurity without thoroughly vetting who has access to sensitive data. He shares that some Fortune 100 companies are learning this the hard way. They talk about the challenges of preventing identity fraud, especially as tech like deepfakes continues to improve. Cambria points out the importance of having humans alongside technology to catch things AI might miss.
They also discuss the risks of outsourcing data-sensitive tasks to unknown third-party teams and highlight how companies should set boundaries on what information contractors can access.
The podcast wraps up with a chat about trends in fraud prevention, the evolving nature of workforce scams, and Jordan’s visit to a recent user conference in New York. All in all, it’s a packed discussion full of insights on global fraud threats and data security.Relevant Article: https://therecord.media/major-us-companies-unwittingly-hire-north-korean-remote-it-workers