The Fraud Boxer Podcast

In this episode of "Fraud Focus," Jordan and Cambria dive deep into the topic of friendly fraud, discussing recent industry trends and their personal experiences in fraud prevention. They begin by addressing the recent National Public Data breach, providing a detailed overview of the incident and offering practical advice on how to protect oneself from identity theft, such as freezing credit and being cautious with suspicious communications.
The conversation then shifts to the core topic: friendly fraud. They explore how the COVID-19 pandemic and the rise of online shopping have led to an increase in friendly fraud cases, where consumers dispute legitimate charges to get refunds without returning the items. Jordan and Cambria discuss the psychological disconnect that leads consumers to engage in this behavior, comparing it to traditional theft. They also touch on the impact of friendly fraud on businesses, especially in industries like food delivery and digital goods.
The discussion includes insights into the challenges of managing friendly fraud, the role of ATOs (Account Takeovers), and the sophistication of fraudsters in making fraudulent transactions appear legitimate. They also speculate on the potential for stricter consumer penalties and the need for better biometric authentication to curb fraud.
They conclude by considering the broader implications of fraud prevention strategies and the importance of consumer education in reducing fraud.Articles Referenced in the episode:
https://krebsonsecurity.com/2024/08/nationalpublicdata-com-hack-exposes-a-nations-data/ https://www.mastercard.com/news/perspectives/2024/sellers-beware-getting-to-the-bottom-of-first-party-fraud/
 
*The opinions expressed in this episode represent the hosts' personal opinions and do not necessary represent those of their affiliated or sponsor companies.

Burn out is something we all feel from time to time. Whether it be at work, at home, or with a hobby no one is immune to the feeling. In this inaugural episode of "Fraud Focus" featuring co-host Cambria Valente we deviate from the name ever so slightly to discuss something that is on the front of a lot of peoples minds right now in the world. We cover our experiences with it and some things we've done to try and over come it.  Cambria leans into her experience using therapy and what that has taught her and shares with the listeners.
I hope you enjoy this change of pace for the show as we always evolve the show.*The opinions expressed in this episode represent the hosts' personal opinions and do not necessary represent those of their affiliated or sponsor companies. 
 
 

Today I welcome Diarmuid Thoma from the awesome company AtData to the show! We focus on the importance of email validation across industries and use of it as a crucial identifier in e-commerce and fraud prevention.
He provides some insights they have found processing massive volumes of data and how that is enhancing fraud detection.
 
We cover specifics such as:
•The rise of high-risk domains
•Use of AI in orchestrating complex fraud attacks
•Impact of COVID-19 on fraud patterns
•Increasing sophistication of fraudsters.
 
We wrap with with a discussion on the future of fraud prevention, highlighting the importance of customized solutions and the role of orchestration platforms in enabling quick, effective responses to emerging threats.
 
Diarmuid Thoma: https://www.linkedin.com/in/diarmuid-thoma/
AtData: https://atdata.com/
-------------------
Big thanks to The House of Fraud for making this episode possible! Come see the best job board in the industry and the community where professionals just like you discuss todays current trends at www.thehouseoffraud.com!

This special episode is brought to you by our friends at ArkOwl!  Corwin and Rob from ArkOwl are joined by Alexander Hall for a fraud discussion about Corwin's approach to fraud and his unique history in the space where we cover
 
🔹 His journey from an entry-level fraud reviewer to his current influential role
🔹 The importance of email and phone intelligence in detecting fraud
🔹 His approach to training and building effective fraud teams
🔹 Challenges in the industry and how solutions are making a difference
🔹 The future developments at Arkowl, including enhanced data sources and connectivity tools
 
ArkOwl is doing a give away too!  Go to www.arkowl.com/fraudboxer to enter the raffle to get your very own "Give Fraud the Bird" tee shirt!  Also, until August 31st, 2024, anyone that uses code "FraudBoxer24" at checkout will get 3 free tees with your query order! Corwin Cole: https://www.linkedin.com/in/corwin-cole-1032116b/
Rob Daline: https://www.linkedin.com/in/robdaline/
Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc/

Relive the LIVE taping of Fraud Boxer live from the 1 Hotel Brooklyn Bridge in New York in June 2024 where Jordan and Hilla Peled, Riskified's SVP of Data Science go back and forth testing their trivia whits and so much more!

In this episode we welcome our very own sales guy Ryan McDonald to the show! Ryan shares his journey of self-investment by attending the MRC conference independently, emphasizing the importance of personal growth and networking within the industry. Ryan recounts his professional evolution from updating leads manually to handling major client accounts, highlighting the significance of identity resolution in fraud prevention.We also explore the resurgence of traditional fraud prevention methods amidst the rise of AI and machine learning.
 
Throughout the episode we discuss on the intersection of technology and personal experiences, illustrating the evolving landscape of fraud prevention and the enduring value of community and trust within the industry.
 
Ryan McDonald: https://www.linkedin.com/in/ryan-mcdonald-%E2%9A%94%EF%B8%8F%F0%9F%9B%A1%EF%B8%8F-312302138/
 
---------
Big thanks to The House of Fraud for making this episode possible! Visit www.thehouseoffraud.com to join the best community of fraud fighters out there and see what it's like to get real answers instead of just vendors asking you to DM them on your threads so they can sell you something instead of answering your question! Want to know what you're missing? What our brand new show called "This Week in the House of Fraud" on Apple, Spotify, YouTube, and just about anywhere else you listen to podcasts! 

In this episode we welcome back fraud expert Alexander Hall from Dispute Defense Consulting for an in-depth discussion on synthetic identities and fraud prevention. Alexander shares his experiences and insights into how fraudsters create and manipulate identities to exploit financial institutions.
 
Topics covered include:
 
The process of creating synthetic identities from disparate data points.
The impact of synthetic identity fraud on financial institutions.
Methods used by fraudsters to manipulate email addresses, phone numbers, and social media profiles.
The importance of monitoring and freezing credit to prevent identity theft.
Detailed explanation of check fraud and its implications.
Challenges faced by mid-market financial institutions in combating sophisticated fraud tactics.
Alexander also recounts his recent speaking engagements and collaborations with organizations like We Fight Fraud, highlighting the need for proactive measures in fraud prevention.
 
Check this one out for real-world stories that will keep you informed and vigilant in the fight against fraud.Link to WFF hacker video: https://youtu.be/JHgdXnRJgA4?si=q1I7siHxtbz9FJ_t
Link to Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc
-------------------
Big thanks to The House of Fraud for sponsoring this video. HoF is the best online fraud fighting community and full of professionals just like you in community discussion and also including 7 original series, micro masters classes, and fun networking opportunities. Visit www.thehouseoffraud.com to get your very own membership today!

In this episode of the Fraud Boxer podcast Jordan sits down with Arielle Caron to explore trust and safety in product development, with a strong focus on fraud prevention. Arielle, who has a 20-year background in the field, shares insights from her extensive career, which includes stints at Experian, Blackhawk Network, Etsy, and Airbnb.
 
Key Points Discussed:
 
-Arielle’s Career Journey: From managing fraud and identity solutions at Experian to tackling content moderation and account integrity at Etsy and Airbnb.
-Trust and Safety Challenges: How businesses handle trust and safety issues, including content moderation, fake reviews, and account takeovers.
Content Moderation Techniques: The evolution from simple word filters to advanced methods like computer vision to combat fraud and inappropriate content.
-Generative AI in Reviews: The complexities introduced by generative AI in creating fake reviews and other content, and how companies are adapting.
-Deepfakes and Authentication: The challenges deepfakes pose to authentication and trust, with stories of phishing and fake video calls.
-Off-Platform Fraud: The risks of moving customers off-platform to avoid safety measures and the importance of secure escrow systems.
-AI Washing: The prevalence of false claims about AI-driven products in the market and the need for thorough scrutiny of such claims.
 
Jordan and Arielle emphasize the importance of robust trust and safety measures to maintain marketplace integrity and protect consumers from fraud. Tune in for an insightful discussion on these critical issues!
 
Arielle Caron - https://www.linkedin.com/in/ariellecaron/
-------------
This episode will be brought to you by The House of Fraud. HoF is the only community started BY fraud fighters FOR fraud fighters. Don't get sucked into other vendor started or sponsored communities that only exist to eaves drop on you to pitch you later or sell their member list (🤢) and join hundreds of your peers in sharing best practices and ideas TODAY in a safe space community! 
 
Use this link to bypass the waitlist and get started right away! See you in there! 
 
https://community.thehouseoffraud.com/checkout/the-house-of-fraud-membership?affiliate_code=77fc25

In this episode of Fraud Boxer, Jordan reconnects with Rob from Arkowl to discuss insights and practical experiences gained from their entrepreneurial journeys in the fraud prevention sector. They share the story of Arkowl's origins and then share the evolution of their business over time, and the lessons learned from these journeys. Whether you’re in the fraud prevention field or interested in business evolutions, this episode is packed with valuable lessons and insider perspectives. Thanks for listening!Rob: https://www.linkedin.com/in/robdaline/
Arkowl: https://arkowl.com/
Rob's previous episode: https://fraudboxer.podbean.com/e/episode-8-identity-verification-stories-and-the-creation-of-arkowl-with-rob-daline/
 
-------------
 
This episode will be brought to you by The House of Fraud. HoF is the only community started BY fraud fighters FOR fraud fighters. Don't get sucked into other vendor started or sponsored communities that only exist to eaves drop on you to pitch you later or sell their member list (🤢) and join hundreds of your peers in sharing best practices and ideas TODAY in a safe space community!
 
Use this link to bypass the waitlist and get started right away! See you in there!
https://community.thehouseoffraud.com/checkout/the-house-of-fraud-membership?affiliate_code=77fc25

In this thrilling episode, Dajana returns with a riveting tale of deception and triumph. She shares how she outsmarted a modern-day scammer posing as a prince, who targeted a vulnerable elderly widow. With over two decades of experience in fraud prevention, Dajana took on the scammer head-on, regaining control of the widow’s compromised social media accounts and reclaiming lost funds.
This episode not only explores the intricate methods used by scammers but also highlights the emotional and psychological tactics they employ to exploit their victims. Tune in to learn how Dajana’s expertise and quick action brought justice and underscored the critical need for vigilance in our digital interactions.
 
---------
Big thanks to the House of Fraud for sponsoring this episode and being the best fraud fighting community out there! Use this link to get your own membership and join in on the fun including 7 completely original series! See you in there!
Use my link to skip the waitlist :https://community.thehouseoffraud.com/checkout/the-house-of-fraud-annual-membership?affiliate_code=77fc25