The Fraud Boxer Podcast
Fraud Boxer is a podcast dedicated to fraud prevention, payments, and cybersecurity professionals and their industry. Jordan Harris hosts conversations, with his co-hosts Cambria Valente on ”Fraud Focus” and Jacqueline Chilton on ”Payments Corner,” on relevant topics for people in the industry and interview guests from merchants and solution providers to provide insights into a constantly evolving technical space!
Listen on:
Episodes
Wednesday Jan 17, 2024
Wednesday Jan 17, 2024
Video replay of the live stream from January 17th, 2024 where I hosted Soups Ranjan, the co-founder and CEO of Sardine, and discussed his 7 Predictions for 2024! Please visit www.sardine.ai today to learn more about we talked about today and I want to thank them for being our sponsor this quarter!
Thursday Jan 04, 2024
Thursday Jan 04, 2024
The season three VIDEO premiere of the Fraud Boxer, present by Sardine, kicks off with a discussion on fraud trends for the upcoming year, led by the host Jordan Harris and guests Alexander Hall and Brian Davis! The key themes revolved around the impact of fraud on the holiday season, the vulnerability faced by professionals new to the fraud industry, and the challenges of transitioning into leadership roles. The conversation also delved into the prevalence of impostor syndrome and the importance of vulnerability and open communication within teams. The hosts discussed the three main fraud trends to watch for in the upcoming year: account openings, money movement, and the demand for technology in financial institutions. We also talk about the launch of our brand new fraud fighting community; The House of Fraud where like minded professions can share stories and interact as well as view 7 new additional fraud fighting series! We're very proud!
Check out The House of Fraud community right here:
https://community.thehouseoffraud.com/checkout/the-house-of-fraud-membership?affiliate_code=77fc25
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Today Fraud Boxer is also proud to announce our Q1 sponsor, Sardine. I’ve been saying since I started that the best fraud tools are tools created by fraud people. Well, with sardine, you get something created by the fraud squad for the fraud squad. From KYC to onboarding fraud and payment fraud, with over 4,000 signals like device, email, and telco, to AML monitoring. They have a rule builder custom ML models and ship new features weekly. They understand that fraud rates are increasing and fraud budgets aren't. With Sardine, you get a team that isn’t afraid to roll up their sleeves and jump in with you on those big investigations. You’re not just buying one of the best tools but the whole team behind it!
Please give them a warm welcome by visiting www.sardine.ai today to learn more!
Monday Dec 11, 2023
Monday Dec 11, 2023
On this episode of Fraud Boxer presented by Spec we shed light on the complexities and challenges faced by the automotive and lending industries, particularly in relation to fraud detection and prevention. Andrew Austin from Carmax discusses his background in the military and his eventual transition to the automotive and lending sectors, and the evolution of fraud prevention strategies in the digital age. The discussion touches on various topics, including the role of identity verification (IDV), the challenges of ACH fraud in the auto industry, and the importance of thorough financial validation and risk assessment when extending credit to customers.
Andrew shares insightful perspectives on the need for stronger identity verification measures, the potential of tokenized identity for enhanced security, and the significance of addressing fraudulent practices in lending and auto industries. He discusses the nuances of income misrepresentation and the prevalence of fraudulent documentation in lending processes, highlighting the need for more robust risk assessment and validation measures.
The discussion brings to light the need for a holistic approach to fraud prevention and the significance of innovative technologies such as biometric authentication and pass keys.
The insightful discussion provides valuable insights for industry professionals, policymakers, and consumers, emphasizing the importance of staying ahead of evolving fraud tactics and investing in robust identity verification and risk assessment processes. The themes explored in the conversation hold relevance in the current landscape of digital security and financial risk management, making it imperative for industry stakeholders to prioritize effective fraud prevention strategies.
Andrew Austin: https://www.linkedin.com/in/awaustin/
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We are loving having Spec as our Q4 Sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Friday Dec 01, 2023
Friday Dec 01, 2023
In this BONUS episode we discuss the the current state of the industry. We discuss our work in fraud prevention, industry events they have attended, and recent trending topics. We talk about the book Brian and writing and the new community series he is starting and the challenges of building that community. This episodes includes (mostly Jordan's) thoughts around the recent controversy surrounding the use of the term "fraud fighter" and the trademarking of that term by SEON and the actions they've taken since. In the end we give a glimpse into our personal lives, including hobbies and family moments. Buckle up, this one is going to make some waves!
Brian Davis: https://www.linkedin.com/in/briandavis21/
https://www.thehouseoffraud.com/
Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc/
https://disputedefenseconsulting.com/
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We are loving having Spec as our Q4 Sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Monday Nov 27, 2023
Monday Nov 27, 2023
Today I am joined by Katie McCarthy (Ex Paypal/Braintree and Pagos)! In this episode we dive deep into the world of key performance indicators (KPIs) in the payments and fundraising industry. Join us in a dynamic conversation exploring the critical role of KPIs in various business segments. From chargeback rates to approval rates and vendor performance, we dissect the importance of measuring and analyzing these metrics for optimal business performance.
But it doesn't stop there – our discussion takes a fascinating turn into the realm of decline codes, shedding light on their significance and the ripple effect they can have on overall business operations. The impact of false positives is also explored, adding a layer of complexity to the conversation.
Delving into the nonprofit sector, our speakers draw connections between KPIs and the psychology of donor behavior. Uncover the nuances of tracking metrics in the nonprofit world and understand how KPIs play a pivotal role in steering decisions.
Join us as we explore the broader context of analytics and decision-making in business, understanding how these themes are instrumental in navigating the intricate dynamics of today's competitive landscape. Tune in for a compelling discussion that illuminates the critical role of KPIs in shaping business strategies and optimizing performance.
Katie McCarthy - https://www.linkedin.com/in/mccarthykatelyn/
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I am so happy to have our great partner Spec back as the Q4 Sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Monday Nov 13, 2023
Monday Nov 13, 2023
We have a big one today! In this episode I sit down with Justt's co-founder Roenen Ben-Ami to go over their recently released 2023 Chargeback Pulse Report that is full of super interesting numbers and insights!
Jenny Nilsson from Ticketmaster joins us as we go over all the numbers from the report and discuss the massive shift in the chargeback behaviors in the post-COVID world. With a focus on collaboration, training, and the effect of Visa's new regulations, the discussion sheds light on the impact of chargeback management within companies, emphasizing the need for streamlined processes and updated training.
Link to the report:
https://9049155.fs1.hubspotusercontent-na1.net/hubfs/9049155/Merchant%20Survey%202023/Justt%202023%20Chargeback%20Pulse.pdf
Links to the guests:
Roenen Ben-Ami - https://www.linkedin.com/in/roenen-ben-ami-24540b127/
Jenny Nilsson - https://www.linkedin.com/in/jenny-t-nilsson/
About Justt:
"Justt is dedicated to helping merchants navigate the complex and costly system for credit card disputes. The company’s smart technology and in-house expertise successfully resolve chargebacks for merchants, automatically reuniting them with their revenue. Justt’s proprietary technology pulls the best arguments to build merchants’ most compelling defense and optimizes results through machine learning."
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I'm so happy to have our great partner Spec back as the Q4 sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Friday Oct 27, 2023
Friday Oct 27, 2023
On Today's episode I sit down with a former colleague of mine Heath Taylor where he uses his extensive background in information security and cybersecurity from his time in the US Navy and at Live Nation Ticketmaster. He stresses the need for organizations to adopt a proactive approach to identify and respond to potential threats. He also underscores the complexity of operations at large organizations and the significance of cybersecurity within an organization.
Throughout the conversation, the significance of finding the right people for a company is highlighted, with a specific focus on clear communication and an analytical mindset in the field of cybersecurity. We also discuss our approach to effective leadership and career progression.
Communication emerges as a central theme, with a particular focus on its importance in articulating cybersecurity issues and potential impacts on business operations. The discussion touches on the challenges associated with security posture and inventory management within organizations.
We also delve into the complexities of building versus buying cybersecurity solutions, addressing issues such as fake accounts, account takeovers, compromised websites, shared passwords, and the need for improved security measures. Never being satisfied, we even touch on security awareness, secure applications, supply chain attacks, and the need for bug bounty programs as essential components of a robust cybersecurity strategy. Collaboration and partnerships among teams are emphasized as a means to prevent fraudulent activity.
Heath Taylor: https://www.linkedin.com/in/heath-taylor-87519037/
"Heath Taylor is a cybersecurity leader with a wealth of experience in threat intelligence and a proven track record of managing all aspects of cybersecurity for large enterprises. Heath is a seasoned expert in the field and has built and led highly effective technical security teams, delivering industry-leading incident response, corporate security, governance, risk and compliance (GRC), and product security. Heath is a skilled leader in driving security initiatives and has a unique talent for developing innovative security solutions, standardizing security policies, and ensuring regulatory compliance. Additionally, he is known for his ability to create CSIRT/SOC/CTI functions. Heath has led programs that include engineering, strategic planning, risk management, process improvement, and regulatory compliance."
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I am so happy to have our great partner Spec back as the Q4 Sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Thursday Oct 12, 2023
Thursday Oct 12, 2023
I've been excited about Entersekt since they day I heard about them way back in Miami in May 2022! Today I am soooo happy to finally have them on and I am so lucky to have the Chief Product Officer Padheep Sampath be the guest! We discuss passkeys, what they are, and how the future of authentication can look in a hopefully passwordless future!
Pradheep Sampath: https://www.linkedin.com/in/pradheep/Entersekt: https://www.entersekt.com/
More about Entersekt: "Founded in 2010, Entersekt has grown into a leader in mobile authentication, mobile app security, and payments enablement technology, offering highly scalable products with a track record of success across multiple continents. Today, we proudly protect the digital transactions of over 67 million active users via the Entersekt Secure Platform (ESP) and hold over 60 registered patents that recognize innovation in digital security, payments, and user experience."
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I am so happy to have our great partner Spec back as the Q4 Sponsor! Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey! With constant moving targets it's nice to have a product that moves it's aim with you!
Please visit www.specprotected.com to learn more and schedule a demo today to see what you have been missing all along!
Monday Oct 02, 2023
Monday Oct 02, 2023
Oh wow do we have a big one here! On this episode Jordan sits down with Kim Sutherland who is the VP of Fraud & Identity Strategy at LexisNexis Risk Solutions to discuss what behavioral biometrics are and clear up some confusion about the term. She shares the LNRS approach to the concept with their acquisition on Behaviosec in 2022 and how behavioral biometrics can shape the future of fraud fighting in a number of ways. So lucky to have her on the show! Enjoy!
Kim Sutherland: https://www.linkedin.com/in/ksutherland365/
LexisNexis Risk Solutions: https://risk.lexisnexis.com/
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Today we also welcome Spec back as the Q4 Sponsor! With the holiday cycle fast approaching, we never know what the fraudsters next scheme will be. With Spec and their patented no code orchestration platform, you can be ready for them this season with full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs, building logic and workflows, all with the ability to take action anywhere in the entire customer journey!
Please visit www.specprotected.com to learn more and schedule a demo to make your holidays a little more jolly!
Monday Sep 18, 2023
Monday Sep 18, 2023
Our boy Alexander is back for another round! This one we just went completely impromptu and just talked about all the fraud things that popped into our head. What are we seeing lately like fraud coming from a specific credit union in the midwest, what people are doing with multiple account fraud, and so much more! We might put more of these out with other bros (and gals) and share some less formal interviews that we just learn and ask questions on in real time! I hope you enjoy!
Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc/
https://disputedefenseconsulting.com/
Monday Sep 11, 2023
Monday Sep 11, 2023
Back in August of 2023 I was invited to do a live taping of my show at PaymentsEd San Diego from the main stage! I brought Brigette Korney from Adyen along for the interview! We cover some of the content from the last episode as well as some new Adyen initiatives! Sorry for how fast I was talking, I was a little nervous!
Brigette Korney - https://www.linkedin.com/in/brigette-korney/
www.adyen.com
Monday Sep 04, 2023
Monday Sep 04, 2023
It's finally here! Listen to my THREE guests join Jordan to talk about recruiting and being recruited! Meg Hanna from TEKsystems, Audree Wadkins from Hot Topic, and Doug Rubenstein from Manufacturers Bank sit down with Jordan and discuss their approaches to recruiting and interviewing. From call backs to salary negotiations we cover a lot of ground. We touch on outside and inside recruiting and how they differ and Jordan asks questions he's always wanted to about the whole process and why it takes so damn long! Hope you enjoy!
Doug Rubenstein: https://www.linkedin.com/in/douglas-rubenstein-83198372/
Meg Hanna: https://www.linkedin.com/in/meg-hanna-b1b48316/
Audree Wadkins: https://www.linkedin.com/in/awadkins/
Monday Jul 17, 2023
Monday Jul 17, 2023
I have done the impossible; today I sit down with Brigette Korney (!), formerly of Groupon, to discuss her time there and what it was like to leave a role after 13 years. We talk about her decision to leave for payment processing giant Adyen and how she picked them specifically. We go completely off-script to talk about what is important to us when we are picking a company to work for. What a fun and genuine conversation we had!
Can't wait to have her back on next month LIVE at PaymentsEd in San Diego in front of the entire conference audience!Visit www.paymentsed.org to get registered for that today!
Brigette Korney - https://www.linkedin.com/in/brigette-korney/
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Today we welcome on newest sponsor Darwinium!
The Darwinium platform unifies security with fraud prevention to create complete visibility of customer journeys across every digital touchpoint – Web, Apps and APIs.
Darwinium’s unique integration point, running on the perimeter edge via content delivery networks (CDNs), is privacy preserving and low latency. Businesses have a holistic view of customer behavior, from pre-authentication, through account creation, login, change-of-details and payments.
Businesses are better equipped to separate human and automated traffic, protect customers from account takeover, identify scams and social engineering behaviors, block content and promo abuse, and detect fraudulent payments.
Darwinium is implemented once, and then covers every interaction a user makes on your website or mobile app. What’s more, these user journeys can be fully configured within the platform and adapted at the click of a button, based on trust and risk.
Please give them a warm welcome and visit www.darwinium.com to learn more about their revolutionary product!
Monday Jul 03, 2023
Monday Jul 03, 2023
"With faster payments comes faster fraud"
In the long awaited episode on Faster Payments I sit down with Julie Conroy from Datos Insights (Formerly Aite-Novarica Group) to talk about the world of Faster Payments with names you've all heard like FedNow, RTP, and Zelle. What are they really though and what do they each mean. Payments being faster is something we have asked for for a long time and here we talk about the different types of rails, how they work, who is using them, and of what it means for consumers and businesses alike. And, of course, we talk the fraud that comes along with it! Enjoy!
Julie Conroy: https://www.linkedin.com/in/julie-conroy-6997/
Julie is the Head of Risk Insights and Advisory at Aite-Novarica Group. Prior to time at Aite-Novarica Group, Julie spent a number of years leading the product management team at Early Warning Services, and prior to that was in product and process management roles at a large credit card issuer and as wellas an ACH, wire, and SWIFT processor. Julie is fluent in Spanish, holds an M.A. from the Monterey Institute of International Studies and a B.A. from the Michigan State University Honors College.
About Datos Insights: https://www.linkedin.com/company/datos-insights/
Datos Insights are the advisor of choice to the banking, insurance, securities, and retail technology industries—both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better strategy and technology decisions so they can protect and grow their customers’ assets.
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Today we welcome on newest sponsor Darwinium!
The Darwinium platform unifies security with fraud prevention to create complete visibility of customer journeys across every digital touchpoint – Web, Apps and APIs.
Darwinium’s unique integration point, running on the perimeter edge via content delivery networks (CDNs), is privacy preserving and low latency. Businesses have a holistic view of customer behavior, from pre-authentication, through account creation, login, change-of-details and payments.
Businesses are better equipped to separate human and automated traffic, protect customers from account takeover, identify scams and social engineering behaviors, block content and promo abuse, and detect fraudulent payments.
Darwinium is implemented once, and then covers every interaction a user makes on your website or mobile app. What’s more, these user journeys can be fully configured within the platform and adapted at the click of a button, based on trust and risk.
Please give them a warm welcome and visit www.darwinium.com to learn more about their revolutionary product!
Thursday Jun 22, 2023
Thursday Jun 22, 2023
In this bonus post I have edited down the audio from the June 21st, 2023 Linkedin Live Stream featuring Patrick Chen (COO) and Nate Kharrl (CEO) from my Q2 sponsor Spec! We dive into what "orchestration" and "customer journey" really mean to ME and what it means to them and their product. I hope we did a good job of peeling back the layers of this onion of latest buzz words and how it can affect you and your company directly. You can find the live stream with video by visiting this link: https://www.linkedin.com/video/live/urn:li:ugcPost:7077313769776820224/
We had some early technical difficulties with the live stream since it was my first one but we made it through with some bonus silliness at the beginning and end!
Again, I'd like to thank Spec for their support this quarter and I hope that everyone reaches out to them for a demo by visiting www.specprotected.com/demo to see them show it to your very own site. It's astonishing. If you want to reach out to Patrick or Nate directly please find their info below!
Patrick Chen - patrick@specprotected.com - https://www.linkedin.com/in/patrickchen30/
Nate Kharrl - nate@specprotected.com - https://www.linkedin.com/in/nate-kharrl/
Thursday Jun 15, 2023
Thursday Jun 15, 2023
This one has been 3 months in the making and finally making its audio debut! Recorded LIVE at MRC 2023 I sat down with Dave Senci from Mastercard who I have worked with for years. Lately he's been working on their blockchain and crypto offerings as the Vice President of Blockchain and Digital Asset. We dive into what the terms actually mean and what they are as well as some of the actual real world use cases for things like Blockchains and NTFs and how the whole crypto "thing" is more than just coins. This was a fascinating episode for me to record and still felt like I came away with a better understanding of all these things overall. Enjoy!
Dave Senci - https://www.linkedin.com/in/davesenci/
"Dave Senci is a Vice President of Blockchain & Digital Asset. He started at Mastercard in 2010, spending his first five years in Operations and Technology then moving to product management within Cyber and Intelligence Solutions. In Dave’s current role at Mastercard, he focuses on the commercialization and product management of Mastercard’s Crypto, Blockchain and Digital Asset products."
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Join our wonderful sponsor Spec and I LIVE on Linkedin Live on June 21st, 2023 at 9 am PT for a discussion on what Orchestration and customer journey ACTUALLY is. Register here today: https://www.linkedin.com/events/let-sreallytalkaboutorchestrati7069799414394982400/comments/
Spec is the leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!
Thursday Jun 01, 2023
Thursday Jun 01, 2023
"If you're a vendor and you want the best; hire fraud people. They're going to tell you what you SHOULD be building, not what you THINK you should be building."
Today, Brian Davis (That Fraud and Dodgeball) and I just jump on a microphone and just straight up talk fraud. We had an outline before the mics went hot and when they did we just went for it! We cover who he is, where he's been, and both of our approaches to fraud in general. Topics from how to find a fraud job, joining a team, what do to as a leader, and how to execute a strategy.
We cover it all, baby!
"Brian Davis builds fraud and T&S teams from scratch. He likes to call it organizing the chaos. Now he gets to be an extension of T&S teams and help them build out their strategy to scale T&S to align with their companies lofty goals. His internal goal is to help the community to find their voices and be seen as the true experts they are. Fraudsters work together, so it only makes sense we do too!"
Brian Davis - https://www.linkedin.com/in/briandavis21/
That Fraud - https://thatfraud.com/
Dodgeball - https://www.dodgeballhq.com/
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This episode was sponsored by Spec. Spec is the leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!
Monday May 15, 2023
Monday May 15, 2023
Darwinium is one of the new companies that is getting a lot of attention. Today I sit down with their founder Alisdair Faulkner the founder (who also was one of the founders of Threatmetrix) to discuss who they are, what they are doing, and why what they are doing with their tool using AI/Machine Learning and how it's completely different than the others these days. It is fascinating!
About Darwinium:
"Darwinium’s pioneering customer protection platform takes security and fraud prevention to the edge, removing the operational burden of implementing and maintaining API-based solutions. Darwinium provides complete visibility and control of every digital interaction - across web, apps and APIs - to identify bad behavior, in real time. Businesses can make more accurate, real-time decisions, and take dynamic, tailored remediation that favors the customer and not the fraudster. Its ‘trust nothing’ approach to data privacy encrypts end-user data on the edge and allows businesses to store this encrypted data within their own infrastructure."
Alisdair Faulkner: https://www.linkedin.com/in/alisdairfaulkner/
Darwinium: https://www.darwinium.com/
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This episode was sponsored by Spec.
Spec is a leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!
Monday May 01, 2023
Monday May 01, 2023
On today's episode we speak with Matthew Friend from Riskified. He is the sales person I mentioned in the popular "What NOT to do and what TO do to sell to Fraud professionals" episode I put out a few months back that I had a very positive experience with. He explains his approach and why he thinks it was successful with me. It's not very often someone can actually get me to buy a whole product with a multi-year commitment but here is how he did it!
Matt's Linkedin: https://www.linkedin.com/in/matthew-friend-5445134b/
Riskified: www.riskified.com
Sign up and attend the Riskified Ascend Summit in Nashville in June! Sign up here: https://www.riskified.com/ascend-summit-2023/
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This episode was sponsored by Spec.
Spec is a leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!
Monday Apr 17, 2023
Monday Apr 17, 2023
"If money is changing hands, I need to know where it is coming from" The world of identity and document verification is ever changing and can be used in more places than you realized. Check in on what is new in that space and some new places you could apply the technology with Erica Liebman from Veriff! Erica also happens to also be newer in the space so she tells us what it's been like for her so far and what her experience was at her first MRC! Join us and please don't hold her being a massive Phish phan against her!
Erica Liebman - https://www.linkedin.com/in/erica-liebman-033bb855/
Veriff - https://www.veriff.com/
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This episode was sponsored by Spec.
Spec is a leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!
Hear more on a previous episode they did with Fraud Boxer:
https://www.specprotected.com/fraud-boxer-no-code-with-patrick-chen/